Delivery Policy
Delivery Policy for Swift-Nest
Last updated: 2024-12-28
At Swift-Nest, we strive to ensure that your order is delivered promptly and in excellent condition. Below are the details regarding our delivery process.
1. Order Processing
Once your order is placed, we aim to process it as quickly as possible. Orders are typically processed within [insert processing time, e.g., 1-2 business days] after receipt of payment. Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Methods
We offer several shipping options, including [list shipping methods, e.g., Standard, Expedited, etc.]. The available shipping methods and estimated delivery times will be displayed at checkout. Delivery times are estimates and may vary depending on the destination and shipping method selected.
3. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. The exact shipping fee will be displayed at checkout before you complete your purchase. Please note that shipping costs do not include customs duties or taxes, which are the responsibility of the customer.
4. Delivery Times
Estimated delivery times are provided during checkout. Delivery times may vary depending on your location and the shipping method chosen. Please note that delivery times are only estimates and not guaranteed. We are not responsible for delays caused by third-party carriers or customs processing.
- Domestic Deliveries: [Insert estimated time for domestic delivery, e.g., 3-5 business days].
- International Deliveries: [Insert estimated time for international delivery, e.g., 7-14 business days].
5. Tracking Your Order
Once your order has shipped, we will send you a confirmation email with tracking information (if available) so you can monitor the status of your delivery. You can also check the status of your order by logging into your account on our website.
6. International Shipping
We offer international shipping to select countries. Customs fees, import taxes, and other charges may apply depending on the destination country. These fees are the responsibility of the customer. Please check with your local customs office for more information on potential fees before placing an order.
7. Missed Deliveries
If a delivery is unsuccessful due to no one being available to receive the package, the carrier may leave a notice for redelivery or pickup. Please contact the carrier directly for redelivery arrangements. Swift-Nest is not responsible for any missed deliveries or delays caused by the recipient’s absence.
8. Incorrect Address
Please ensure that the shipping address provided during checkout is correct. Swift-Nest is not responsible for any delays or issues caused by incorrect address information. If you notice an error in your shipping address after placing the order, please contact us immediately at swift-nest@hotmail.com so we can attempt to make corrections before shipping.
9. Damaged or Lost Items
In the rare event that your order arrives damaged or is lost in transit, please contact us at swift-nest@hotmail.com as soon as possible. We will work with you to resolve the issue and either provide a replacement or refund, depending on the situation.
10. Returns and Exchanges
For information on how to return or exchange your order, please refer to our [Insert Link to Return Policy]. Items returned for a refund must meet the conditions outlined in our return policy.
11. Contact Information
If you have any questions about our delivery process or your order, please do not hesitate to contact us at:
- Email: swift-nest@hotmail.com
- Phone: +46 760910449