Privacy policy
Last Updated: December 28, 2024
This Privacy Policy describes how Swift-Nest (the "Website," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make purchases from swift-nest.myshopify.com (the "Website"), or otherwise communicate with us regarding the Website (collectively, the "Services"). References to "you" or "your" in this Privacy Policy apply to you as a user of the Services, whether as a customer, Website visitor, or any other individual whose information we process as outlined in this Privacy Policy.
We encourage you to read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, for operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on the Website, with the revision date indicated under "Last Updated," and we will take any other steps required by applicable law.
How We Collect and Use Personal Information
To provide the Services, we collect personal information from a variety of sources, as described below. The type of information we collect and how we use it depends on your interaction with us.
In addition to the specific purposes outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users and others.
What Personal Information We Collect
Information You Provide to Us Directly
We collect information that you provide to us through the Services, including:
- Contact Information: Such as your name, address, phone number, and email address.
- Order Information: Including name, billing address, shipping address, payment details, email address, and phone number.
- Account Information: Such as usernames, passwords, security questions, and other account-related details.
- Customer Support Information: Any details you share when communicating with us, such as through messages sent via the Services.
Certain features of the Services may require you to provide specific personal information. If you choose not to share this information, you may be unable to access or use certain features.
Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include information about your device, browser, network connection, IP address, and interactions with the Services.
Information We Receive From Third Parties
We may also receive information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
- Service Providers: Companies like Shopify that power our Website and Services.
- Payment Processors: Collect payment information (e.g., bank account, credit/debit card details, billing address) to process payments and fulfill your orders.
Any information we receive from third parties will be processed in accordance with this Privacy Policy. See the section on Third-Party Websites and Links below for more details.
How We Use Your Personal Information
We use your personal information to:
- Provide Products and Services: To process your orders, manage your account, fulfill shipments, handle returns or exchanges, and send notifications related to transactions.
- Marketing and Advertising: To send promotional communications via email, SMS, or direct mail and display tailored ads. For residents of the EEA, this processing is based on our legitimate interest in promoting our products under Article 6(1)(f) GDPR.
- Fraud Prevention and Security: To identify and mitigate fraudulent, illegal, or harmful activities.
- Customer Support and Service Improvement: To communicate with you and enhance the Services we offer.
Cookies
We use cookies and similar tracking technologies to operate and improve our Website. For details about the cookies used on our Shopify-powered store, visit Shopify’s Cookie Policy.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact your experience and limit functionality on the Website.
Sharing Your Personal Information
We may share your personal information under certain circumstances, including:
- Service Providers: To third-party vendors (e.g., payment processors, IT support, delivery partners).
- Business Partners: For marketing or advertising purposes.
- Legal Compliance: To comply with legal obligations or enforce terms of service.
We do not sell or share sensitive personal information without your explicit consent.
Third-Party Websites and Links
Our Website may link to third-party websites or platforms. We are not responsible for the privacy practices or security of these external sites. Please review their policies separately.
Children's Data
The Services are not intended for children, and we do not knowingly collect data from individuals under 16. Contact us if you believe a minor has provided personal information.
Security and Data Retention
We take reasonable measures to protect your personal information. However, no security measure is 100% foolproof. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Security and Data Retention
We take reasonable measures to protect your personal information. However, no security measure is 100% foolproof. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Swift-Nest
Email: swift-nest@hotmail.com
Phone: 0760910449